Information We Collect

When you engage with Learnix Edge's meditation and self-development platform, we collect various types of information to provide you with personalized learning experiences and maintain the security of our services.

• Personal identification information including name, email address, and phone number when you create an account
• Profile information such as meditation experience level, goals, and preferences you voluntarily provide
• Usage data including session duration, courses accessed, progress tracking, and platform interaction patterns
• Device information such as IP address, browser type, operating system, and device identifiers
• Communication records when you contact our support team or participate in community features
• Payment information processed securely through encrypted third-party payment processors

How We Use Your Information

Your information helps us create a meaningful meditation learning experience tailored to your journey. Here's exactly how we put your data to work:

We use your personal information to manage your account, process payments, and provide customer support when you need assistance. Your learning preferences and progress data allow us to recommend relevant meditation courses and track your development over time.

• Personalizing your meditation learning path based on your experience level and stated goals
• Sending you important updates about course availability, platform changes, and account security
• Analyzing usage patterns to improve our platform functionality and develop new features
• Providing technical support and responding to your inquiries about our services
• Preventing fraud, maintaining security, and ensuring compliance with legal requirements
• Conducting research to enhance our understanding of effective meditation education methods

We never use your information for purposes beyond what's disclosed in this policy without your explicit consent. Your meditation progress and personal insights remain confidential and are never shared publicly.

Information Sharing and Disclosure

Learnix Edge operates with transparency about when and why we might share your information. We maintain strict controls over data sharing and never sell your personal information to third parties.

We may share your information in these specific circumstances:

• With trusted service providers who help operate our platform, such as hosting services, payment processors, and email delivery systems
• When required by law, court order, or governmental authority, or to protect our legal rights and safety
• In connection with a business transaction such as a merger or acquisition, where your data would transfer under equivalent privacy protections
• With your explicit consent for specific partnerships or integrations you choose to activate
• To prevent fraud or security threats that could harm you or other users of our platform

All third-party service providers are contractually required to protect your information and use it only for the specific services they provide to us. They cannot use your data for their own marketing or business purposes.

Your Data Rights and Control

You maintain significant control over your personal information and how it's used on our platform. These rights are fundamental to our relationship with you, and we've made them easy to exercise.

You can access, modify, or delete your personal information at any time through your account settings. For more complex requests or if you need assistance, our privacy team responds to all inquiries within 48 hours.

• Access your complete data profile, including all information we've collected about your platform usage
• Correct or update any inaccurate personal information in your account
• Delete your account and associated data, with the understanding that some information may be retained for legal compliance
• Download a copy of your data in a portable format that you can use elsewhere
• Restrict certain types of data processing while maintaining access to core platform features
• Object to specific uses of your information, particularly for marketing or research purposes

To exercise these rights, contact us at [email protected] with your specific request. We'll verify your identity and process most requests within 30 days. For account deletion, we provide a 14-day grace period in case you change your mind.

Data Security and Protection

Protecting your information is one of our highest priorities. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Our security measures include industry-standard encryption for data transmission and storage, regular security audits, and restricted access controls that ensure only authorized personnel can access your information on a need-to-know basis.

• SSL/TLS encryption for all data transmitted between your device and our servers
• Advanced encryption standards (AES-256) for data storage in our secure databases
• Regular penetration testing and vulnerability assessments conducted by third-party security experts
• Multi-factor authentication requirements for all staff accessing user data
• Automated monitoring systems that detect and respond to suspicious activity in real-time
• Secure backup systems with geographic redundancy to prevent data loss

While we maintain robust security measures, we also encourage you to protect your account by using a strong, unique password and enabling two-factor authentication when available. Never share your login credentials with others.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our data retention practices are designed to balance your privacy rights with operational requirements.

Different types of information have different retention periods based on their purpose and legal requirements:

• Account information and profile data are retained while your account is active plus 3 years after account closure
• Course progress and learning analytics are kept for 5 years to support long-term educational research
• Payment records are maintained for 7 years to comply with financial regulations and tax requirements
• Support communications are retained for 2 years to ensure consistent service quality
• Security logs and access records are kept for 1 year for fraud prevention and platform security
• Marketing preferences and communication history are deleted immediately upon opt-out

When we delete your data, we use secure deletion methods that make recovery impossible. Some anonymized, aggregated data may be retained indefinitely for research and platform improvement purposes, but this data cannot be linked back to your identity.

Cookies and Tracking Technologies

Learnix Edge uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. We believe in transparency about these technologies and give you control over their use.

We use several types of cookies for different purposes:

• Essential cookies that are necessary for basic platform functionality, such as maintaining your login session
• Preference cookies that remember your settings, language choices, and customization options
• Analytics cookies that help us understand how users interact with our platform to improve functionality
• Performance cookies that monitor loading times and identify technical issues affecting user experience

You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Disabling certain cookies may limit some platform features, but core meditation content will remain accessible.

International Data Transfers

While Learnix Edge operates primarily within India, some of our service providers and technology partners may process your data in other countries. We ensure appropriate safeguards are in place for all international data transfers.

When your data is transferred internationally, we implement additional protections:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent privacy protection in destination countries
• Certification schemes that verify recipient organizations meet stringent privacy standards
• Regular audits to ensure continued compliance with international privacy requirements

We maintain detailed records of all international transfers and can provide specific information about where your data is processed upon request. Your rights remain the same regardless of where your data is processed.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. We believe in keeping you informed about how these changes might affect you.

When we make significant changes to this policy, we'll notify you through multiple channels including email, platform notifications, and prominent notices on our website. For minor updates or clarifications, we'll update the revision date and make the new policy available immediately.

• Major policy changes will be communicated at least 30 days before taking effect
• You'll have the opportunity to review changes and decide whether to continue using our services
• We'll maintain archived versions of previous policies for your reference
• If you disagree with policy changes, you can delete your account before they take effect

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after policy changes indicates your acceptance of the updated terms.